Terms and Conditions
1. General
1.1 No variation to these Terms and Conditions shall be binding unless agreed by Gamer X.
1.2 Gamer X reserves the right to make changes to the Activities for any reason and without notice.
1.3 Any persons using the Gamer X facilities under the age of 16 years old, must be accompanied by a responsible consenting adult or guardian at all times.
1.4 By purchasing a ticket on our website, you are also agreeing to the our waiver for yourself and your group (minors included). This is valued for a 12-month period.
1.5 Any person causing wilful damage to the facilities, fixtures or fittings of Gamer X will be liable to pay for the rectification of any damage caused. This includes any damage caused by misuse of equipment and/or failure to comply to supplied guidance.
1.6 Gamer X does not accept responsibility for the loss or damage to personal property whilst onsite. This includes vehicles in surrounding car parks or parked on neighbouring roads. Vehicles and their contents are left at their owner’s risk.
1.7 Gamer X reserves the right to refuse admission to anyone engaging in what is believed to be anti-social or unsafe behavior. Based on health and safety, Gamer X reserves the right to refuse entry to late arrivals.
1.8 Gamer X reserves the right to refuse admittance to participants or to remove a participant from the premises should it be deemed necessary to do so. This includes a participant whose behaviour is considered unsafe, or who is thought to be under the influence of alcohol or drugs. The decision of the Manager will be final.
1.9 Participants will not be individually supervised by a Crew Member in the Gamer X venue. A responsible consenting adult/guardian must remain on site for any child under the age of 16. Participating adults/guardians must sign a waiver stating that he or she will accept responsibility for the safety of themselves and for supervision of children in their care.
1.10 All inflatables are restricted to a weight limit of (21 stone). Participants over this weight limit are not permitted to take part in the activity as this represents a considerable risk to the participating individual themselves.
1.11 Participants must be dressed appropriately for each activity. Gamer X reserves the right to refuse admittance to the park to any participant who is not appropriately dressed.
1.12 No refunds or compensation will be payable by Gamer X in the event that any participant is not permitted to, refused permission or decides not to, undertake or complete the activities.
2. Group and Party Bookings
2.1 In the event that Gamer X is providing catering for your group specific dietary requirements must be communicated at the time of booking to ensure these requirements are met where possible. Failure to provide adequate notice of any changes to dietary requirements may lead to an inability to supply said requirements.
2.2 Should a group choose to make amendments to their catering options, a minimum of 7 days notice must be provided.
2.3 Birthday Parties: The addition or reduction of guests to a birthday party must be completed under the following conditions; the remaining number of guests does not fall below the requirement of a minimum of 6 guests for the allocated party room. Gamer X has the right to relocate a party based on inadequate numbers to the appropriate party room and finally, all changes are made in accordance with the refund and transfer policy.
2.4 Birthday Parties: All party holders/guests are required to arrive 15 minutes prior to the session start time to be checked in at reception. The Gamer X manager has the right to refuse admission at any time in the case of lateness.
2.5 Deposit: Refunds will only be given to parties in extreme circumstances. A £50.00 cancellation fee is chargeable for the cancellation of any party or private hire booking. All party cancellations will be offered with an alternative date to re-book, should a change of date not be suitable the deposit will be forfeited. Any parties that have been paid in full will be offered an alternative booking date or credit voucher.
3. Price and Payment
3.1 Gamer X reserves the right to change its prices at any time. As much notice as possible will be given should a change in price occur.
3.2 No refunds will be given for transactions made by gift vouchers. Bookings may be transferred in adherence with our transfer policy.
4. Refunds and Transfers
4.1 – Any cancellations with 14 clear days’ notice, will be offered a transfer of dates. If an alternative date cannot be found this would result in a return voucher being issued that must be used within a 12-month period.
5. CCTV and Video Recording for Promotional Use
5.1 Gamer X may utilise Closed-Circuit Television (CCTV) and video recording during sessions for promotional and marketing purposes.
5.2 By purchasing/reserving a ticket on our website, you hereby grant Gamer X the right to use, reproduce, and distribute any recorded videos or images featuring you and the members of your party for promotional and marketing purposes.
5.3 If you do not wish to be featured in promotional material, please inform the Gamer X upon arrival at the venue by emailing socials@gamerxhuddersfield.com
5.4 Gamer X will handle all recorded materials in accordance with applicable privacy laws and regulations.
5.5 This consent is granted for an indefinite period and encompasses all recordings during your participation at Gamer X.